Shipping policy
Shipping Policy:
Processing Time:
- Orders are typically processed and shipped within 5 business days from the date of purchase unless orders are being framed. If orders are being framed please allow 2-3 weeks for shipment.
Shipping Methods:
- We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the shipping method selected and the delivery address.
International Shipping:
- We ship to international destinations. International shipping costs and delivery times vary based on the destination. Customs fees and import duties are the responsibility of the recipient.
Order Tracking:
- Once your order has shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment through the provided tracking number.
Delivery Issues:
- In the rare event of a delivery issue, please contact our customer service team at sonderstudio@gmail.com, and we will assist in resolving the issue promptly.
Note:
- Please ensure that the shipping address provided during checkout is accurate. We are not responsible for items shipped to incorrectly provided addresses.