Shipping policy

Shipping Policy:

Processing Time:

  • Orders are typically processed and shipped within 5 business days from the date of purchase unless orders are being framed. If orders are being framed please allow 2-3 weeks for shipment.

Shipping Methods:

  • We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on the shipping method selected and the delivery address.

International Shipping:

  • We ship to international destinations. International shipping costs and delivery times vary based on the destination. Customs fees and import duties are the responsibility of the recipient.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information. You can track the status of your shipment through the provided tracking number.

Delivery Issues:

  • In the rare event of a delivery issue, please contact our customer service team at sonderstudio@gmail.com, and we will assist in resolving the issue promptly.

Note:

  • Please ensure that the shipping address provided during checkout is accurate. We are not responsible for items shipped to incorrectly provided addresses.